Patient Rights & Responsibility

• The right to have privacy dignity and religious & cultural belief respected.
• The patient/family right to have protection from/against physical abuse or neglect.
• The right to have information related to your medical condition kept confidential.
• The right to accept or refuse any mediation, investigation, or treatment, and to be informed of the likely consequences of doing so.
• The patient has the right to reasonably informed participation in decisions involving his/her health care. The patient shall not be subjected to any procedure without his/her informed consent.
• The right to receive medical advice and treatment which fully meets the currently accepted standards of care and quality and knows the same.
• The right to make complaints/suggestions.
• The right to have information on the expected cost of the treatment.
• The right to access his/her clinical records.
• The right to be given a clear description of your medical condition and plan of care.

• Give us as much information as you can about your present health, past illness allergies, and any other relevant details.
• Follow the prescribed and agreed treatment plan and comply with the instruction given.
• Show consideration for the rights of other patients and hospitals by following the hospital rules concerning patient conduct.
• Keep appointments that you make, or else notify the hospital as early as possible if you are unable to do so.
• Do not ask us to provide incorrect information or certification.
• Do not litter the hospital.
• Please garbage bins.
• Keep the toilet clean after use.
• Do not smoke or spill inside the hospital premises.
• Support the hospital in keeping the environment clean.
• Wait patiently for your turn.
• Maintains silence.
• Do not bring children below 10 years as visitors.

We recognize that patient safety is everyone’s responsibility and we are committed at every level of your care to make sure that your stay is safe and free of harm. Patients who are more involved in their care do better and recover faster.

Here is how you can make your visit or hospital stay safer and a more positive experience:

• SPEAK UP – it’s okay to ask questions about your care
• TELL US – about your health history
• ASK FOR HELP – don’t hesitate when you need it
• CLEAN YOUR HANDS – and remind others
• BE INVOLVED – in your health care
• KNOW AND UNDERSTAND – your medications
• HELP – prevent falls
• CHECK – for staff identification
• MAKE SURE – staff identify you before providing care
• RESPECT – others and expect it back